Terms of Service
FieldTender Direct · Effective October 4, 2026
These Terms of Service ("Terms") are an agreement between you and After6 AI LLC ("After6 AI," "we," "us" or "our"), the company that operates FieldTender Direct ("Direct," "the service"). By paying for Direct, submitting the Direct intake form or using the service, you agree to these Terms. If you are signing up for a business, you confirm you can bind that business.
1. The service
Direct is a one-page booking website for independent home-service professionals. It includes:
- A one-page website at a yourname.fieldtender.com address, or on a domain you already own
- A booking calendar, quote request form and a website chat or message button
- A print-ready rebook card and a template text you can send after a job
- A link to your marketplace profile and rating (we link to it; we do not copy reviews)
- One small text or price change per month
Optional add-ons, such as FieldTender Pay (card payments) or Direct Plus (texting features), are offered separately and may have their own terms and fees. Direct does not include Google Business Profile setup, search engine optimization, citations or multi-page websites.
We aim to publish your site within 48 hours after we receive your completed intake form and your payment clears. That is a target, not a guarantee. Missing information, your delays, or problems at a third-party provider can extend it.
2. Fees and billing
- Setup fee: $249, one time. It is non-refundable once we have started work on your site.
- Monthly fee: $29 per month, billed monthly through Stripe, starting as shown at checkout. Month to month, with no minimum term.
- Taxes and domain costs: Prices are shown before tax. Sales tax, where it applies, is calculated at checkout based on your billing address. If you connect your own domain, you pay your domain registrar directly.
Payments are processed by Stripe. By paying, you authorize us to charge the amounts above on the schedule shown at checkout. If a payment fails we will let you know and retry. We may suspend your site if a payment stays unpaid for 7 days. We may change our prices for future billing periods with at least 30 days' notice by email; you can cancel before the change takes effect.
3. Cancellation
You can cancel at any time by emailing hello@fieldtender.com. Cancellation takes effect at the end of the billing period you have already paid for; we do not prorate or refund partial months. When the service ends, your site is taken offline. On request within 30 days we will send you a copy of your site files. We may end or suspend your account for non-payment or for a breach of these Terms, with notice by email where reasonably possible.
4. What you own, and what we own
You own your business name, logo, photos, text and other content you give us ("Your Content"), and your domain if you bring one. You give us a limited license to host, display and format Your Content to run your site. We own our templates, code, design and tooling; you own the finished site content but not the underlying framework.
5. Your responsibilities
You are responsible for:
- The accuracy of the information you give us, including your prices, hours, service area and licenses.
- Your services and your customers. Your customers' agreement for work is with you, not with us. We are not a party to those jobs and do not supervise, guarantee or insure them.
- Holding any licenses, insurance and permits your work requires, and paying your own taxes.
- Getting each customer's consent before you text or email them, and following the laws and carrier rules that apply to messaging, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM. If you use texting features, you must honor STOP requests.
- Following the terms of any third-party platform where you get work (for example Thumbtack, Angi, TaskRabbit or Nextdoor). Some platforms limit how you may contact or accept work from customers you met there. We do not advise on those agreements and are not responsible if a platform takes action on your account.
- Making sure your site and your use of Direct comply with the law.
6. Acceptable use
You may not use Direct for anything illegal, deceptive or harmful, to send spam, to infringe someone else's rights, or to attempt to disrupt the service. We may refuse or end service for any business that, in our reasonable judgment, breaks this section.
7. Third-party services
Direct relies on other providers, including Cloudflare (hosting), HighLevel (booking calendar, forms, chat and messaging tools), Stripe (payments), Resend (email delivery) and Google (fonts). We are not responsible for outages, changes or policy decisions by those providers, or by marketplaces and messaging apps (such as WhatsApp or Messenger) that your site links to.
8. Customer data
Your customers' information that comes in through your site (booking details, quote requests) is your customer data. We process it for you to run the service, as described in our Privacy Policy. You decide how to use it and are responsible for how you use it.
9. No guarantees
The service is provided "as is" and "as available." We do not guarantee a number of bookings, any amount of revenue, search rankings, uninterrupted or error-free operation, or that a customer will use your site. Ratings and links to marketplace profiles are provided by those platforms and can change.
10. Limitation of liability
To the maximum extent the law allows, After6 AI will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost bookings or lost data. Our total liability for any claim related to these Terms or the service is limited to the fees you paid us in the 12 months before the claim.
11. Indemnification
You will defend and reimburse After6 AI, and its owners and employees, for claims, losses and costs (including reasonable legal fees) that arise from your services or work, Your Content, your messages to customers, your breach of these Terms, or your violation of law or of a third party's rights.
12. Changes to these Terms
We may update these Terms. For material changes we will email active customers at least 14 days before they take effect. Continuing to use the service after that date means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law rules. Disputes will be decided in the state or federal courts located in Minnesota.
14. Contact
After6 AI LLC · hello@fieldtender.com