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Setup guide

How to set up your Google listing
(Google Business Profile)

A free listing on Google Maps and Search is one of the main ways homeowners find a local contractor. This is the ten-step setup for a contractor, with the verification details straight from Google. If you would rather not do it yourself, we do it as part of the build.

Ten steps, in order.

Based on Google's own help pages for verification, service-area businesses, categories and reviews, checked in October 2026. Google changes these pages, so check the current wording as you go.

1. Use an account you will keep

Create or sign in to a Google account that belongs to the business, such as a business email, not an employee's personal one. Verifying makes that account the owner of the listing. Later you can add managers or other owners.

2. Search for an existing listing first

Search for your business name on Google Maps. If a listing already exists, claim it rather than creating a second one. One listing per business keeps your reviews and details in one place.

3. Use your real business name

Enter the name exactly as customers see it on your truck, invoices and estimates. Leave out extra keywords and city names.

4. Pick a specific main category

Google advises choosing the most specific category that describes your business as the primary one, then adding only a few additional categories for the services you really offer. "Plumber" beats a broad category, and more categories is not better.

5. Handle your address correctly

If you travel to customers and do not have a storefront, you are a service-area business. Google says these businesses should hide their address, for example when you work from home, and set a service area instead. Keep it to where you actually work: Google says the area should not extend farther than about two hours of driving from your base.

6. Add a phone you can answer and your website

Use a number that reaches a person or can receive texts, because Google sends a verification code there and automated phone menus cannot receive it. Add your website address so customers can click through.

7. Fill in hours, services and a description

Set accurate hours, including after-hours or emergency service only if you answer. List the services you want more of, and write a short description of what you do and where.

8. Add real photos

Upload photos of your work, your truck and your team. Real, recent photos of finished jobs tell a homeowner more than a logo does.

9. Verify the listing

Google decides which methods you get: a phone or text code, email, a video recording or live video call, or a postcard with a 5-digit code. Postcards usually arrive within 14 days and the code expires after 30 days. While you wait, do not change your business name, address or category, and do not request a second postcard, because that invalidates the first. After you finish, Google can take up to 5 business days to review.

10. Ask for reviews the right way

Once verified, open Read reviews and Get more reviews to find your review link or QR code, and send it to happy customers by text or email. Google prohibits offering payment, discounts or free work in exchange for a review, and says not to selectively ask only for positive ones. Reply to every review.

What slows
a listing down.

Google lists what is not allowed on its prohibited and restricted content page.

Written for how
your customers search.

See the FieldTender version for plumbers, HVAC companies, electricians, roofers, handymen, painters, landscapers, pest control companies, locksmiths, garage door companies, water damage restoration companies, and pool and spa companies. Also: Thumbtack alternative and how we compare.

Your Google listing, answered.

Is a Google Business Profile free?

Yes. Google says a Business Profile lets you manage how your business appears on Google Maps and Search at no charge. FieldTender's fee covers us doing the setup for you, not Google.

Can I have a Google Business Profile without a storefront?

Yes. A business that travels to customers can have one service-area profile. Google says service-area businesses should hide their address and set the area they serve instead.

How long does verification take?

It depends on the method Google offers you. After you complete the steps, Google says review can take up to 5 business days, and occasionally longer. A mailed postcard usually arrives within 14 days and its code expires after 30 days. Verification can be instant if you verify your website with Google Search Console.

How many categories should I choose?

Pick the most specific primary category, then add only a few additional ones for services you really offer. Google advises against adding a category for every product or service.

Can you set it up for me?

Yes. Setting up and submitting your Google listing for verification is included in the $1,197 FieldTender build, along with your website. You stay the owner of the listing, and we are added as a manager for the setup.

More questions? See the full FAQ or email us.

Skip the setup.
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